FAQ

 

What makes your paints so special?

Ah, the magic of paint! Our paints, like Super 2 100% Acrylic Velvet Paint, are designed to be as durable as a cat that always lands on its feet. They offer excellent adhesion to a variety of surfaces, meaning your walls will be as happy as a child with a new toy!

How do I place an order?

Placing an order with us is as easy as counting to three (or even one, if you're in a hurry)! Simply browse our website, choose your favorite products, add them to your cart, and follow the payment instructions. Easy peasy, right?

What are the shipping costs?

Ah, shipping costs, those little monsters! For orders under $85, a flat fee of $15 applies. But if you're a savvy shopper (and we know you are), any order over $85 gets free standard shipping. It's like candy without the calories!

Can I return a product if I change my mind?

Sure, but there's a catch! You have 30 days to let us know you want to return a product. Make sure it's unused and in its original packaging. Otherwise, it'll be like trying to return a pre-eaten cake—not very possible, right?

What if my order arrives damaged?

Oh no, not that! If your order arrives damaged, let us know within 24 hours of receipt. If the box is damaged, refuse it like you would refuse a plate of broccoli from a child. We're here to help you solve this problem!

Do you ship outside of Canada?

Unfortunately, our shipping magic only extends across Canada. We'd love to ship our paints anywhere in the world, but for now, we have to focus on our beautiful country. Who knows, maybe one day we'll be painting globetrotters!

How can I track my order?

Once your order ships, you'll receive an email with a tracking number. It's like a little GPS for your paint! You'll be able to see where it is and when it will arrive—kind of like a game of hide-and-seek, but with less hiding and more color!

Are your brushes really as good as they look?

Oh, you mean the Chidaca Entrepreneur 168 Brush? Yes, they're as good as a morning coffee! These brushes guarantee precise and professional application, making every painting project as enjoyable as a walk outdoors. You'll love them, I promise!